FAQs
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Use our online quote calculator to get an instant estimate based on your home's details. For the most accurate quote, schedule a free house tour where I'll visit your home, assess your specific needs, and provide a detailed final quote on the spot. You can also contact us for a preliminary estimate over the phone.
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No, you don't need to be home. Many of our clients provide us with a key or door code and go about their day. However, you're always welcome to be home if you prefer.
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Cleaning time varies based on the size of your home and the level of service. Most homes take 2-4 hours for a standard cleaning. During your house tour, I'll give you a more specific time estimate.
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Our standard cleaning includes dusting all surfaces, vacuuming and mopping floors, cleaning bathrooms (toilets, sinks, tubs, showers, mirrors), kitchen cleaning (counters, sinks, appliances, floors), changing bed sheets (if clean sheets are left out), and general tidying. We focus on the areas you use every day.
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Yes! We offer weekly, bi-weekly, and monthly cleaning schedules. Recurring clients receive a discount on our standard rates.n
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We offer flexible scheduling including some evening and weekend appointments based on availability. We try to keep commercial cleaning in our evening availability. Let us know your preferred time during booking.
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We use professional-grade, effective cleaning products. If you have specific preferences, allergies, or sensitivities, we're happy to use your preferred products or discuss alternative options.
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No, we bring all necessary supplies and equipment. If you prefer we use specific products you provide, just let us know.
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Yes, we are fully insured for your peace of mind and protection.
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I personally handle every cleaning job. If I ever need assistance, I will be present alongside any helper. You'll always know exactly who is in your home.
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We recommend doing a light declutter of surfaces so we can focus on cleaning rather than organizing. Secure any valuables or fragile items you're concerned about. If you have pets, let us know their temperament and any special instructions.
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Your satisfaction is our priority. If you're not happy with any aspect of our service, please let us know within 24 hours and we'll make it right.
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We accept cash, check, credit card, and venmo. Payment is due at the time of service or can be arranged in advance.